HOW CAN WE HELP?
SUPPORT TICKETGETTING STARTED
Start a support ticket to track your issue. We will respond as quickly as possible.
Get answers to common questions.
- ★ Charging your Sensors
- ★ Setting up the Net Sensor
- ★ Setting up the Wrist Sensor
- What’s in the Box?
- Download the ShotTracker App
- Pair with your Sensors
- ★ My ShotTracker isn’t working.
- ★ Is my net sensor on?
- ★ My app won’t connect with my devices.
- ★ What is training? Why do I have to train?
- How do I know the battery life of my sensors?
- Pairing my sensors
- Some of my made shots aren't counting
- How does ShotTracker Work?
- Can I switch between the wrist band and shooting sleeve?
- What do the lights on my sensor mean?
- How heavy is the wrist sensor? Will it mess up my shot?
- Can I purchase a wrist sensor or net sensor separately?
- ★ Can everybody see my workout results?
- Does the app work for iOS and Android?
- How do I change my password?
- How do I search for other players?
- How do I update my profile?
- How do I change my username?
- Charging Sensors
- Pairing With Sensors
- Turn on Net Sensor
- Turn on Wrist Sensor
- Connecting to Wrist Sensor
- Connecting to Net Sensor
- 5 Spot 3pt Line
- 25 Free Throws
- 5 Spot Catch - Left Hand
- Continuous Lifts - Right Corner
- Continuous Lifts - Left Corner
- 5 Spot Catch - Right Hand